Can we help you?
You have questions about our therapy and special bikes? Here you will find all information about processing, equipment and quality. Our staff will also be happy to assist you personally.
Subject areas
Why don't you offer your products in stores or relevant chains?
For a takeaway product like a DVD or bedding, that can work. However, our bikes are products that require explanation and we would like to give you the best possible advice. In the interest of our customers, we therefore remain
specialist trade-oriented.
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
Where can I get your products?
Our products are primarily sold through bicycle dealers and medical supply stores. You will receive particularly good and intensive advice from our support dealers. Compared to the shop around the corner, they always have at least one vehicle in stock in the showroom for inspection and a test ride. You can find a support dealer near you with the help of our dealer search. There you will be shown all dealers within a radius of 50 km. Simply enter your city or your respective postal code.
I would like to buy a vehicle from you. Do I have to take a test ride?
Absolutely! In principle, we recommend a test ride before any purchase. This ensures that we find the best help for you. A test ride is also especially important for people who want to switch from a bicycle to a tricycle. Our experience has shown that it is precisely here that there are often initial difficulties when it comes to getting used to the new riding behaviour. With a test ride you get an initial feel for your new bike and make sure that you don't buy a "pig in a poke".
Why don't you offer your products in stores or relevant chains?
For a takeaway product like a DVD or bedding, that can work. However, our bikes are products that require explanation and we would like to give you the best possible advice. In the interest of our customers, we therefore remain
specialist trade-oriented.
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
Where can I get your products?
Our products are primarily sold through bicycle dealers and medical supply stores. You will receive particularly good and intensive advice from our support dealers. Compared to the shop around the corner, they always have at least one vehicle in stock in the showroom for inspection and a test ride. You can find a support dealer near you with the help of our dealer search. There you will be shown all dealers within a radius of 50 km. Simply enter your city or your respective postal code.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
I would like to buy a vehicle from you. Do I have to take a test ride?
Absolutely! In principle, we recommend a test ride before any purchase. This ensures that we find the best help for you. A test ride is also especially important for people who want to switch from a bicycle to a tricycle. Our experience has shown that it is precisely here that there are often initial difficulties when it comes to getting used to the new riding behaviour. With a test ride you get an initial feel for your new bike and make sure that you don't buy a "pig in a poke".
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